How to Order
How do I order a product I see on your website?
Individuals: If you are ordering a
non-custom product as an individual (that is, you are not part of a
registered AgonSwim.com swim team that is using
AgonSwim.com suits as their team suit), click on the words "order this item"
on the screen next to the
particular non-custom product you wish to purchase. To order a customized
product for an individual, you will need to send an e-mail to
firstname.lastname@example.org or call 1.877.718.9403.
If you are ordering a product for your team, you must be a member of a
registered AgonSwim.com swim team (otherwise
follow the instructions for individuals given above). You must sign in to
the site, by clicking on the words "sign in" at the top of the screen in the red
background, and using your e-mail address and password. You can then
order a custom product for your team or buy
any product on our site by clicking on "order this item" next to the product. We give discounts to AgonSwim.com
team members on all products that have special team prices, even if you are only
ordering one item for non-team related swimming. But you must sign in (log in)
to the site in order to order your team suit and also receive any discounts that
may be available to you as a team member. If you are not sure whether your
team has a custom suit or a non-custom suit, send an e-mail to email@example.com.
How to Reach Us:
Please see company info for contact information
Information to Provide to Receive a Price Quote for a Team:
Your name and address
Your phone number and e-mail address
Your team's name
Number of male suits
Number of female suits
Number of colors in your design (white is included for free - see our
unique dying process information)
Information to Provide with Your Order:
Your name and address
Your team's name, if applicable
Your phone number
A description of the style, size, and quantity of swimwear you wish to order
Credit card number with expiration date
Methods of Payment:
AgonSwim.com accepts Visa, Master card,
Discover, American Express, personal checks, and purchase orders (POs) for teams. Please make checks payable
to Agonswim.com (for mailing address go to company info)
Return and exchanges
To ensure items you are returning to us arrive securely, we suggest you protect yourself against
loss by sending merchandise via Insured Mail or UPS. Please allow 2 billing cycles for the credit to
appear on your statement.
HEALTH REGULATIONS STIPULATE THAT SWIMWEAR THAT IS SOILED, WORN, SNAGGED, DAMAGED OR LAUNDERED IS
CONSIDERED TO BE IN OTHER THAN "AS NEW" CONDITION AND CANNOT BE RETURNED.
How do We Ship?:
We will ship you your items with any shipping company you
AgonSwim.com tends to work with UPS and USPS.
It is our policy to charge you approximately the same rate the shipping companies charge us, plus a handling fee.
Shipping and handling charges from
Nashville TN to US destinations
|Up to $100||$6||$9
International Orders (outside the United States):
Shipping and handling charges for orders with less than 6 items
Shipping and handling charges for orders with 6 or more items
Our team prices include your customs duty charges, but do not
include shipping. We will pay any duty taxes for any order with 6 or more items. Orders with 6 or more items shipped to the EU with a valid VAT number will not pay VAT.