frequently asked questions

How long does it take you to make suits using the AgonSwim.com Dye Method®?
2 to 4 weeks. From the time your team’s design is finalized and approved by the team’s representative and sizes are received. From the team’s perspective, after the design is approved, we send you a sizing kit. If your team delays in sending us your sizes, it may prolong the process beyond the 2 to 4 weeks. For an additional rush fee, we can speed up this process for you. You can see real time lead times by following this link

Do you need the sizes at the same time the design is approved by the team?
No. To begin the dying process, AgonSwim.com only needs an approximate number of male and female suits. But your team shouldn’t take more than about one week to complete its sizing to ensure that you receive your suits within the 2 to 4 weeks time frame. For an additional rush fee, we can speed up this process for you. You can see real time lead times by following this link

Can my team use the 2 to 4 weeks to improve my design?
No. The AgonSwim.com Dye process doesn’t begin until the design is finished and approved by the team’s representative. After that point, No changes to the design can be made.

If my team design a suit that is similar to one of those pictured in the homepage, can my team receive it faster?
No. Each and every order that involves any customization via the AgonSwim.com Dye Method® requires 2 to 4 weeks from the time your team’s design is finalized and approved by the team’s representative and sizes are received. We make the suits just for you and this requires the entire AgonSwim.com Dye process. For an additional rush fee, we can speed up this process for you. You can see real time lead times by following this link

Questions about Custom Dying for Teams

How do I know how to sketch my designs?
On this very website, we provide silhouettes of all our products (such as male and female suits, shorts, T-shirts, etc.) for you to use as the basis of your sketches.

Can AgonSwim.com help me design a suit for my team?
Yes. AgonSwim.com has graphic artists who can sketch a few possible designs for your team. You can use one of their designs, or you can take their ideas as a starting point for your own creativity. And this service is FREE!

Is there a minimum quantity for reorders?
No. Your team can order one suit or many suits after the initial order is received. Often, team members who originally do not order a AgonSwim.com suit see how great the suits look on the rest of the team and they decide to order a suit. No problem.

What is the price of reorders?
The price of reorders is the same as the price for the original order.

How long do we have to wait for reorders?
Reorders take approximately 2 to 4 weeks. When you place your original team order, we will ask you for an estimate of the total number of suits your team could possibly order in a single season. As long as your reorders do not exceed that original estimate, all reorders will take 2 to 3 weeks. For an additional rush fee, we can speed up this process for you. You can see real time lead times by following this link

How do I select the colors for my team’s suits?
To communicate your team colors to us, you can simply describe the color in words, perhaps comparing your colors to the colors of suits found in our catalog or in the website. You can also send us a swatch of fabric, although that takes more time. The most precise method is to use the Pantone formula guide system, where you give us a Pantone number that specifically identifies the exact color your team wants. Most universities have official Pantone colors and some high schools might have official colors as well.

Can I have one suit made with my design so we can see how it looks before we order for the entire team?
It is possible, but it would be expensive. Most teams buy a "grab bag" suit to see how AgonSwim.com suits wear in the water. Based on the quality of the "grab bag" suit, which is a suit made for another team using the AgonSwim.com Dye method®, most teams feel confident that their suits will be great. Another way to test out the AgonSwim.com Dye Method® is to buy one of our licensed suits or one of our Under the Sea prints.

Can my team personalize it’s suits with each swimmer’s name?
Yes. In a team order, any number of the swimmers on the team can have their name dyed into the suit with the AgonSwim.com Dye Method®. The cost is approximately $4.00 per name (each word), per suit. The cost may vary with the number of suits in the order and the percentage that wish to have their suit customized with their name.

Can my team line the back of the suit?
Yes. For nearly all our swimwear, AgonSwim.com can line the entire suit, front and back. Most of our female suits already come fully front lined, standard. You can add back lining to these suits for a small additional charge. We can also fully front line male suits for a small additional charge. The price for additional lining varies with style, quantity, and material of the suits. (There are a few limitations to our ability to line our elite swimwear, for example, body suits may only be front lined. Please send us an e-mail inquiry if you have a specific lining request.)

Can my team change the color of the lining?
Yes. We can line the suit front only or front and back, in our standard color or in any color you choose. The cost to change the color of the lining depends on the quantity of suits your team is ordering as well as how you want the suit lined. Send an e-mail or call for a quote. Be sure to specify what color you want the lining and whether you want front only, or front and back.

Can my team have contrast stitching on my suit? For example, if my team orders solid black suits, can you sew the suits with yellow thread?
Yes. AgonSwim.com charges an additional $2.00 per suit for contrast stitching. We can stitch any color you wish on your suits.

Can my team order a mixture of style and materials?
Yes. Your team can order any combination of materials, such as lycra and paper, and styles, such as training suits and male brief suits.

Questions about AgonSwim.com Prints for Teams

Is there a special price for team orders of AgonSwim.com prints?
Yes, the team price for 12 or more suits is listed on every page of this website with swimwear.

Can I change the colors of a AgonSwim.com print so it matches my team’s colors?
Yes! We can change the colors of any AgonSwim.com print made with the AgonSwim.com Dye Method®. Just tell us the colors you want, according to the print you want. For example, if a print has three colors, such as blue, black, and gray, you can choose three alternative colors, such as navy blue, royal blue, and yellow.

Can I add my team’s name or/and logo to the AgonSwim.com print?
Yes! If you would like that type of customization, you should look into a completely custom dyed suit or a solid with dyed team logo.

Questions about Individually Ordered Suits

As an individual, can I buy a custom-dyed team swimsuit made just for me with my own personal design?
Yes, we can make a custom-dyed suit for one person, but please note that making a single custom-dyed suit is expensive.

As an individual, can I buy a custom-dyed team swimsuit I see in your catalog (or on the website)?
Yes. Most of the custom-dyed swimsuits in the photographs in our catalog and on our website are made especially for teams. However, you can order one of these suits, but if you are not on the team, it would be considered a custom-dyed suit for one person and it would be very expensive. On the other hand, if you are interested in testing our custom-dyed products and you don't care about the particular design, you can buy a "grab bag" suit, which are brand new, but left over designs from teams that have changed their designs. You can't specify the team design you'll receive with a "grab bag" suit.

As an individual, can I buy one custom-dyed team swimsuit to test before I place a team order?
Yes and No. Making only one suit tends to be very expensive. If you would like to try out a custom dyed team suit, you can buy a "grab bag" suit, which are brand new, but left over suits from teams. You can’t specify the team you’ll receive, but you can try out our product before you order for your team. Another way to test out the AgonSwim.com Dye Method® is to buy one of our prints or solids.

As an individual, can I buy a single AgonSwim.com suit from my local swim shop?
It may be possible, but the answer is most likely No. AgonSwim.com tried to get local swim shops to carry it’s products for years, but these shops tend to only carry the big name swimwear brands. You can buy your AgonSwim.com suit directly from AgonSwim.com by sending us an e-mail ( info@AgonSwim.com ) or calling our 877 number (1.877.718.9403). If your local swim shop is willing to buy AgonSwim.com products, we would be happy to sell them to the shop. They can call us at (877) 718-9403 x55. The price AgonSwim.com charges is the same price that the swim shops charge.

Other Team Related Questions

Does AgonSwim.com sponsor teams?
At the present time, AgonSwim.com is too small a company to sponsor teams. But by being small, we are able to offer you much more personalized service than the larger companies where you end up being just a number. AgonSwim.com does offer discounts to large teams, just ask when you place your order if you are large enough to qualify.

Do you make custom dyed suits for summer leagues with short seasons?
Yes, but the team has to be well organized. Here is an example of a smooth, no worry summer league scenario. You are in a summer league that has a five week season beginning July 1^st. Your team would need to work on it’s design in the Spring, that is, March or April. The design would need to be finalized and approved by your team’s representative by May 1^st. This approval includes providing an estimate of the total number of men and women/boys and girls who plan to order suits. Then, when your team has it’s first meeting, approximately one month before the summer league season begins, you can size your team and give us the exact order. On this schedule, your team’s custom dyed suits should arrive approximately one week before the season begins. (Please see Questions about Custom Dying for Teams for more information.)

Can I buy my team’s suits from a local swim shop or dealer?
Yes. AgonSwim.com can sell you your custom dyed swimwear through your local dealer. The price is the same. Just have your dealer give us a call at (877) 718-9403 and we will work out the details. AgonSwim.com will still work with you to arrive at the perfect design for your team.

Can my team get some sample suits?
Yes and No. AgonSwim.com is too small to provide teams with free samples. We are willing to send you a suit to examine for quality, but you will have to return it to AgonSwim.com. We will need a Visa, Mastercard, or American Express number from your team’s representative before we can send you the samples. In the case that you do not return the suit(s), we will charge your account for the sample(s). Another way to go is to buy an affordable "grab bag" suit that you can actually test out in the water.

Quality and care of AgonSwim.com suits

Quality
AgonSwim.com uses the highest quality materials and sewing processes for all its suits. However, it is a fact of life that lycra fabric has a limited usable life in chlorinated water. How long your AgonSwim.com suit lasts depends on the fit of the suit, how you take care of the suit, and the pool conditions where you use your suit.

Washing
Your AgonSwim.com suit will last the longest if you do not machine wash it. Soap and soap contain detergents that harm spandex. It is important to rinse your suit in cold, clean water each time you wear it to remove chlorine and perspiration. It is best to hang your suit to dry, rather than leaving it in a bag or rolled up in a towel. If you fit yourself correctly and rinse and dry your suit according to these instructions, you will find that your AgonSwim.com suit lasts much longer than other brands of swimwear.

Fitting
AgonSwim.com uses a high quality spandex that does not stretch out like other manufacturers’ suits. Therefore, you should not feel that your AgonSwim.com suit fits tightly. AgonSwim.com suits will not “relax” or stretch out over time, so make sure your suit fits comfortably now. If your suit it too tight, it will wear unevenly and will not last as long. If you think your suit is too tight, send it back before you wear it, and we’ll exchange it for another size.

A Word on Undersizing
Many swimmers believe that in order to swim fast, they need to buy a suit that is too small. When swimmers do this, they shorten the life of their swimsuit. In order to swim fast, swimmers can order a variety of AgonSwim.com products, including paper suits, streamline suits, and our elite suit (microfiber). These suits are not lined and are therefore lighter. However, we still do not recommend undersizing in any of our products.

1.877.718.9403

1.877.718.9403 info@agonswim.com

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